JOB PURPOSE

The purpose of this position is to service, deliver and achieve the Route Sales and Distribution objectives communicated by the Sales Supervisor for the direct delivery and sales in the assigned route. Ensuring high level of customer satisfaction through excellent sales service. Maintaining outstanding store condition. Handling complaints or forwarding serious issues to the area Supervisor.

ESSENTIAL ACCOUNTABILITIES, RESPONSIBILITIES AND KPIs

• Assisting route Helper in unloading truck at the site
• Service outlets as per daily route plan including additional off route service requests.
• Ensure all deliveries are accurately completed on time.
• Maintain good customer relationship with on time delivery and service.
• Accurate invoicing for the deliveries as per company policy.
• Service issues that are beyond individual’s capabilities are to be communicated timely to the appropriate person within the Company.
• On time collection of payments.
• Grow customer base within assigned route and identify geographical growth opportunities.
• Upsell additional products and services to end user available through the NFPC portfolio.
• Achieve the highest possible visibility of NFPC products in the outlets.
• Remove expired and damaged products.
• Assist with on location promotions and other Sales activities.
• Inform and update the immediate Supervisor of any Competitor activities whenever observed.
• Proactively suggest ideas for sales increase and product visibility.
• Submit settlement sheets / cash / cheque to the cashier including the accounts statement reconciliation within the set timeframe.