ADVANCED CARGO AND SHIPPING LLC

Job Description

• Understand the demand of consumers to provide timely service and solutions.
• Cater to client queries by providing accurate data using appropriate communication channels.
• Ensure resolving doubts and queries of customers by providing accurate and suitable information within set deadlines.
• Maintain a systematic list of all customer data consisting of interactions, documents, and other relevant details.
• Stay up-to-date with the organization's new regulations, products, and service launches through efficient communication with the management.
• Troubleshoot and resolve product issues and concerns.

Skills

• Skilled professional with a decent understanding of solving customer problems to offer appropriate solutions.
• Knowledge of online tools and platforms that enhance customer experience by leveraging appropriate features.
• Adept in addressing client questions through effective telephonic conversation.
• Commendable presentation skills to convey important points to the audience effectively.
• A skilled individual, capable of completing assigned tasks and responsibilities in the defined schedule.
• Fluent in operating the latest computer software and online tools.

Job Details

Preferred Candidate