Hamad International Airport is seeking a talented UX Design Specialist to join our dynamic and innovative team. As a UX Design Specialist, you will play a crucial role in crafting exceptional user experiences and creating visually appealing interfaces. You will collaborate closely with cross-functional teams to translate business requirements into intuitive and engaging designs that meet user needs.

• Facilitate business vision by researching, conceiving, sketching, prototyping and testing experiences for digital products.
• Design and deliver wireframes, user stories, user journeys, and mock-ups optimized for a wide range of devices and interfaces
• Identify design problems and friction points, and devise solutions while taking into consideration technical recommendations for front-end and back-end developments. Take a user-cantered design approach to design and make data-driven decisions related to core and new features - present these decisions to different stakeholders when required.
• Empathise with the user and advocate for their experience through creating journey maps that balance their needs with business requirements.
• Participate in ideation and conceptual development of new products and features, within an interdisciplinary team that includes creative and market leads, product managers, and developers. Collaborate with the user research and testing teams to develop tests to measure the success of new developments with quantifiable metrics and understand user behavior.
• Collaborate with UX Leads in IT to bring synergies and standardize tools and solutions across the QR Group.
• Work with product managers to translate concepts and requirements into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences.
• Liaise with suppliers of third-party applications and technology stacks to ensure timely preventive maintenance and prompt resolution of faults
• Ensure that suppliers deliver their services within SLAs.
• Ensure IT process and procedures are implemented and followed in line with all established Corporate IT policies and ISO 20000 & ISO 27001 standards for MATAR-IT Services.
• Perform other department duties related to his/her position as directed by the Head of the department.